Effective date: February 26, 2025
1. Refund eligibility
- Timeframe: Refund requests must be made within 3 days of your purchase.
- Credit usage: If you have used more than 50 credits, you are not eligible for a refund.
2. How to request a refund
- Contact us at contact@pandorra.ai.
- Provide your account details, order number, purchase date, and reason for the request.
- Submit your request within 3 days of purchase.
